FAQs

faqs

Most Popular Questions

Yes, you can request changes or cancellations to your shipment before it is dispatched. However, certain restrictions may apply depending on the status of your cargo. Please contact our customer support team as soon as possible if you need to make changes.

What services does CargoPathways offer?

At CargoPathways, we provide a wide range of logistics solutions, including air freight, ocean freight, land freight, warehousing & distribution, customs brokerage, and supply chain management. We cater to businesses of all sizes, offering tailored solutions for domestic and international shipping needs.

How do I track my shipment?

You can track your shipment in real-time through our online tracking platform. Once your shipment is booked, you will receive a tracking number that can be entered into our website or mobile app for live updates on the status of your cargo.

What is the difference between Full Container Load (FCL) and Less-than-Container Load (LCL)?
  • FCL means your goods will be shipped in a full container exclusively for your cargo, providing more control over timing and handling.
  • LCL involves sharing container space with other shipments, making it a more cost-effective option for smaller shipments.

Both options are available through CargoPathways, and we help you choose the best solution for your needs.

Do you handle customs clearance?

Yes, we offer comprehensive customs brokerage services to ensure smooth clearance of your goods at international borders. Our team manages all necessary documentation and compliance procedures, minimizing delays and ensuring your shipments meet all regulatory requirements.

Can I store my cargo with CargoPathways?

Absolutely. We provide secure and flexible warehousing options, including short-term and long-term storage. Our facilities are equipped to handle various types of cargo, and we also offer inventory management and distribution services to streamline your supply chain.

What regions do you service?

CargoPathways operates globally, with a strong presence in key markets across North America, Europe, Asia, and beyond. Whether you need local, regional, or international shipping, we have the network and infrastructure to move your goods efficiently and securely.

How do I get a quote for shipping?

To receive a custom quote, simply fill out our Request a Quote form on our website, or contact our customer service team directly. We’ll assess your specific requirements and provide a tailored solution that meets your budget and timeline.

What types of goods can CargoPathways ship?

We handle a wide range of goods, including general cargo, oversized items, perishable goods, hazardous materials, and temperature-sensitive products. If you have specialized cargo, our team will work with you to ensure it is transported safely and in compliance with regulations.